At Walis Suites, we understand the importance of providing our guests with a comfortable and hassle-free experience. Partnering with Grand Bezer Nigeria Limited has been instrumental in achieving that goal. Their team of experienced professionals is proactive, reliable, and always goes the extra mile to ensure our facilities are impeccably maintained.
Whether it's routine maintenance or handling unexpected issues, Grand Bezer consistently delivers exceptional service. We have seen a significant improvement in guest satisfaction since partnering with them, and we wouldn't hesitate to recommend their services to any hotel seeking a top-notch facility management solution.
A Brief Case Study On Our Impact At Wali's Suites
Location
21, Monrovia Street, Wuse, Abuja
The Challenge
Walis Suites, a luxury hotel in Abuja, sought to elevate their guest experience by ensuring impeccable facility maintenance and minimizing disruptions. However, managing a variety of complex facilities in-house proved challenging, leading to occasional maintenance delays and guest inconveniences.
What We Did
- Preventive Maintenance
- 24/7 Support
- Guest Room Optimization
Our Six Step Strategy
Streamlined Operations
We optimize your hotel’s workflow, from housekeeping to front desk, for efficiency and guest satisfaction.
Expert Staff & Training
Our qualified personnel and ongoing training ensure exceptional service delivery across all departments.
Data-Driven Decision Making
We leverage data analytics to optimize resource allocation, pricing strategies, and guest experience.
Proactive Maintenance & Guest Comfort
We combine preventative maintenance with guest-centric solutions to minimize disruptions and maximize comfort.
Robust Revenue Management
We employ strategic pricing tactics to maximize occupancy and profitability while considering guest value.
24/7 Support & Communication
We’re always available. Our around-the-clock support and transparent communication keep you informed.
95%
Client Retention Rate
Our clients choose to keep working with us even after 12 months because our results are incredible
10+
Happy Clients
Our clients span across the city of Abuja.
1.7 B+
Revenue Generated (last three years)
Great results speak for themselves.